Privacy policy

Privacy Policy

This Privacy Policy describes how XYPICK (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or use   https://xmypick.com/  (the “Site”), make a purchase, or otherwise communicate with us (collectively, the “Services”). “You” and “your” refer to any user of the Services, including customers and website visitors.

By accessing or using the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on the Site and update the “Last updated” date. Additional steps will be taken if required by law.

How We Collect and Use Personal Information

We collect personal information about you from various sources over the last 12 months, depending on how you interact with us. In addition to the specific uses below, we may use information to communicate with you, provide and improve the Services, comply with legal obligations, enforce our terms, and protect our rights, users, and the Services.

Information We Collect Directly from You

  • Basic contact details: name, address, phone number, email.
  • Order details: name, billing/shipping address, payment confirmation, email, phone.
  • Account information: username, password, security questions.
  • Shopping activity: items viewed, added to cart, wishlisted.
  • Customer support: information you include when you contact us.

Some features require certain information. If you choose not to provide it, you may be unable to use those features.

Information We Collect via Cookies & Similar Technologies

We automatically collect certain Usage Data about your interaction with the Services using cookies, pixels, and similar technologies (“Cookies”). This may include device and browser information, IP address, network details, pages viewed, and actions taken on the Site.

Information We Obtain from Third Parties

We may receive information from:

  • Service providers supporting the Site/Services (e.g., Shopify).
  • Payment processors (e.g., card details tokenization, billing address) to process payments and fulfill orders.
  • Analytics/advertising partners via pixels, web beacons, SDKs, and Cookies.

Any information obtained from third parties is processed per this Privacy Policy. We are not responsible for third-party accuracy or their policies; see Third-Party Websites and Links below.

How We Use Personal Information

  • Providing products and Services: processing payments, fulfilling orders, account creation/management, shipping and returns, transaction notifications, and enabling reviews.
  • Marketing and advertising: sending promotional communications (email/SMS/post) and tailoring content/ads on our Site and other websites.
  • Security and fraud prevention: detecting, investigating, and addressing fraudulent, illegal, or malicious activity; safeguarding accounts (please keep your credentials secure).
  • Customer support and improvements: responding to inquiries and enhancing our Services.

Cookies

We use Cookies to operate and improve the Site (e.g., remember preferences), run analytics, and tailor content/ads. For Shopify-related cookies, see: 
Most browsers accept Cookies by default; you can remove or reject them in your browser settings. Blocking Cookies may affect functionality and may not fully prevent information sharing with third parties such as advertising partners.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • Vendors/service providers: IT, payment processing, analytics, support, cloud storage, fulfillment, and shipping.
  • Business and marketing partners (including Shopify) in accordance with their privacy notices.
  • With your direction/consent: e.g., shipping, social media widgets, login integrations.
  • Affiliates/corporate group: for legitimate business purposes.
  • Business transactions/legal compliance: e.g., merger, restructuring, bankruptcy; legal obligations (subpoenas, warrants); enforcing terms; protecting rights and users.

Categories disclosed in the past 12 months:

  • Identifiers (contact details, order/account info) → vendors/service providers; business/marketing partners; affiliates.
  • Commercial information (orders, shopping activity, support info) → vendors/service providers; business/marketing partners; affiliates.
  • Internet/Network activity (Usage Data) → vendors/service providers; business/marketing partners; affiliates.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User-Generated Content

If you submit reviews or other content to public areas of the Services, that content may be publicly accessible. We cannot control how others use that information and are not responsible for the privacy/security of information you make public.

Third-Party Websites and Links

Our Site may link to third-party websites or platforms. Review their privacy/security policies and terms. We are not responsible for third-party practices or content. Information you share on third-party platforms may be visible to others on those platforms and/or via the Services.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children. If you are a parent/guardian and believe a child provided information, contact us to request deletion. As of the effective date, we do not have actual knowledge that we “sell” or “share” (as defined by applicable laws) personal information of individuals under 16.

Security and Retention

No security method is perfect, and data transmission may not be secure in transit. Please avoid sending sensitive information over insecure channels.
We retain personal information for as long as necessary for the purposes described, including maintaining your account, providing Services, complying with legal obligations, resolving disputes, and enforcing agreements.

Your Rights and Choices

Depending on your location, you may have the following rights (subject to legal limits and verification):

  • Access/Know the personal information we hold about you.
  • Delete personal information we maintain about you.
  • Correct inaccurate personal information.
  • Portability: receive a copy and/or request transfer to a third party (where applicable).
  • Restrict/Objection to certain processing (where applicable).
  • Withdraw consent where processing is based on consent.
  • Appeal a denied request.
  • Manage communications: opt out of promotional emails via the unsubscribe link (we may still send non-promotional messages about your orders/account).

Exercise your rights via the Site (where available) or by contacting us using the details below. We will not discriminate against you for exercising these rights. You may designate an authorized agent where permitted by law; we may require proof of authorization and identity verification.

Complaints

If you have concerns about our processing of your personal information, contact us using the details below. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, contact us:
Email: support@xmypick.com

Trade Name : Balaji Enterprises
Phone : 7330823355